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Call 111 - When it is less urgent than 999

Surgery Times

Gold Street Surgery Opening Times

Monday 8.00am – 6.30pm
Tuesday - Friday 8.00am – 6.30pm

School Street Surgery Opening Hours


Val our Practice Nurse is usually here:

Monday to Thursday 8.00am – 12.30pm

Monday and Tuesday 2.30pm – 5.00pm

Please remember to allow five working days for repeat medication requests.

We do our best to keep these hours updated but due to staffing levels, as School Street Surgery is a branch surgery, with limited staffing, opening times may sometimes be subject to change at short notice. Please see notices on display at the surgery or ask our staff.

Our main surgery at Gold Street is open from 8.00am to 6.30pm Monday to Friday every week (other than public holidays).

If you need medical advice when the surgery is closed please phone 111 (free call from mobiles and landlines) or dial 999 if you have a medical emergency.


If you are confronted by a serious urgent problem such as acute chest pain, possible broken bones or severe bleeding, go to your nearest Accident and emergency department or call an ambulance (telephone 999) at your discretion.

When the surgery is closed

If you require urgent medical assistance out of surgery hours please contact NHS111. To get help from NHS111, you can:

  • call 111
  • go to (for people aged 5 and over only)

NHS111 is available 24 hours a day, 7 days a week. Calls to this service are free from both landlines and mobiles.

Evening and weekend appointments

You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.

We're here for you, for longer. GP and Nurse Appointments are now available during the evenings and at weekends. Your NHS, here for you.


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