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Useful Resources

Patient Reference Group

Local Patient Participation Report 2014/15

Download our Local Patient Participation Report 2014/15 here

Download Annex D 2014/2015 here

Download our Patient Survey 2014/2015 here

Download the 11th of March 2015 Minutes here

Local Patient Participation Report 2013/14

Download our Local Patient Participation Report 2013/14 here
(Includes Survey Results)

Local Patient Participation Report 2012

Download our Local Patient Participation Report 2012 here
(Includes Survey Results)

Patient Reference Group

The Practice will soon be launching an online Patient Reference Group (PRG). The aim of this Group will be to ensure that our patients are involved in decisions about the range and quality of services provided and (in the future) commissioned by The Gold Street Surgery as a member of a wider GP Commissioning Consortium.

Below are some frequently asked questions and answers about our PRG which we hope will inform you about our plans and encourage you to sign up.

Common Questions and Answers

Q Why are you asking people for their contact details?
A We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.

Q Will my doctor see this information?
A This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.

Q Will the questions you ask me be medical or personal?
A We will only ask general questions about the practice, such as short questionnaires.

Q Who else will be able to access my contact details?
A Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q How often will you contact me?
A Not very often

Q What is a patient group/patient participation group?
A This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Q Do I have to leave my contact details?
A No, but if you change your mind, please let us know.

Q What if I no longer wish to be on the contact list or I leave the surgery?
A We will ask you to let us know by email if you do not wish to receive further messages.

If you are interested in joining the online PRG please complete the sign-up form below.

We hope you join us and get involved in making your views on the Practice and local healthcare provision known.

If you are happy for us to contact you periodically by email, please complete and submit the online following form by clicking here.


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