Gold Street Surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions the patient or Clinician may require a formal chaperone to be present, i.e. a trained member of staff.
The practice requests that, wherever possible a patient makes a request for a formal chaperone when booking the appointment so that arrangements can be made and the appointment is not delayed. The practice will endeavour to provide a formal chaperone at the time of the request but it may occasionally be necessary to reschedule the appointment.
Your healthcare professional may require a chaperone to be present for certain consultations.
A chaperone at this practice may be another doctor, a practice nurse, a health care assistant or a member of staff who has had chaperone training.