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IMPROVED TEXT MESSAGE AND REMINDER SERVICE FOR PATIENTS
Posted on 4 Dec 2018
GOLD STREET SURGERY has sent text messages to remind patients about appointments for some years.
The surgery has now secured a new, improved service that also allows us to send you health promotions, clinic invitations, flu vaccine reminders and other important health messages direct to your mobile phone.
It also allows patients to cancel appointments by simply texting back to a special number, and to give feedback on our services.
The new system complements our existing online services – allowing patients to book appointments and order repeat medication online or through a smartphone app. It’s also possible to see key parts of your medical record online, subject to an identity check.
WHAT DO I NEED TO DO TO USE THE NEW SERVICE?
Simply let us know the mobile phone number you’d like to be contacted on – or update us if you’ve changed it. If we already have your correct mobile number, you don’t need to do anything
WHAT IF I DON’T WANT MESSAGES?
You can opt out at any time. Simply let us know, preferably in writing, and we will switch off the service for you.
HOW DO I FIND OUT MORE?